At a Glance
- Tasks: Manage sales support services and train staff to enhance customer experience.
- Company: Join Motion Industries, a leader in the industry with a supportive culture.
- Benefits: Enjoy competitive pay, healthcare options, retirement savings, and paid time off.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be a key player in operations and make a real difference in customer satisfaction.
- Qualifications: High school diploma or GED with relevant experience preferred.
The predicted salary is between 31572 - 105277 $ per year.
The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.
JOB DUTIES
- Maintains all sales support activities at the branch.
- Trains sales staff on sales related systems, databases, and associated processes.
- Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
- Implements and maintains pricing per established policies.
- Manages collections process and maintains overall responsibility for outstanding invoices.
- Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
- Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
- Assists customers and suppliers to resolve order problems.
- Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
- May fill in for other lower-level roles within the branch.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Proficient in Microsoft Office.
- Excellent communication and presentation skills to all levels of employees.
- Industry and sales experience preferred.
- Ability to perform financial calculations and generate reports.
- Demonstrated people and leadership skills with a record of achieving positive business results.
- Ability to manage multiple responsibilities and projects.
- Professional, self-motivated employee with excellent interpersonal skills.
- Exemplary work ethic and decision-making ability.
PHYSICAL DEMANDS
May be required to be on-call on nights or weekends, depending on need.
LICENSES & CERTIFICATIONS
Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.
COMPENSATION
$60,315.72 - $105,277.66. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
COMPANY INFORMATION
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.
Operations Manager in Sarnia employer: Motion
Norda Stelo is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth, we provide ample opportunities for professional development and mentorship, ensuring that every team member can thrive in their career. Located in Quebec, our dynamic environment encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the field of engineering and project management.
