What you'll do
- Run collections follow-up on past-due accounts
- Onboard new carrier accounts: collect and verify documents, complete account setup, order and ship cards, and confirm limits and PINs are configured correctly
- Answer billing questions from carriers and internal teams, explaining invoices, statements, fees, and discounts in clear language
- Maintain organized files for signed agreements, credit applications, banking authorizations, and tax documents
- Handle general office administration: mail and couriers, supplies, vendor coordination, scheduling, and expense reports
- Build and maintain templates, checklists, and process notes so recurring work is repeatable and does not live in one person's head
Qualifications
- 2+ years in an administrative, bookkeeping, billing, or office coordination role
- Working knowledge of AR and AP fundamentals: invoicing, payment application, aging reports, and statement reconciliation
- Strong spreadsheet skills, including lookups and pivot tables, and the patience to reconcile two lists that should agree but don't
- Experience with accounting software (QuickBooks, Xero, Sage, or similar) and a CRM; HubSpot experience is an asset
- Excellent written and verbal English; Punjabi or Hindi is a strong asset given our customer base
- High attention to detail and accuracy when working through volume
- Professionalism and composure in collections conversations — firm, friendly, and persistent
- Discretion with confidential financial and customer information
- Strong organizational skills and the ability to manage competing deadlines around billing and close cycles
- Available to work in our Ontario office during regular business hours
- Experience in trucking, fleet, fuel, or payments is an asset
Administrative Assistant in Mississauga employer: Motion
Norda Stelo is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth, we provide ample opportunities for professional development and mentorship, ensuring that every team member can thrive in their career. Located in Quebec, our dynamic environment encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the field of engineering and project management.
