Support accessible living through customer care at Motion, coordinating mobility solutions and communications for Burnaby clients and healthcare practitioners.
This Customer Service Representative role serves clients, loved ones, and community healthcare practitioners. You will learn Motion's products and services, including wheelchairs, walkers, and mobility scooters. The position combines relationship-building, client follow-up, order administration, and accurate coordination across store and warehouse teams.
Key Responsibilities:
- Prioritize client comfort and attention
- Respond helpfully by phone, email, and onsite
- Coordinate timing, information, and expectations
- Follow up on rental agreements and quotes
- Collaborate with Service Technicians and Sales Consultants
Requirements:
- Customer-facing or fast-paced office experience
- Deadline-driven task prioritization skills
- Interest in healthcare and personal mobility devices
- Friendly, compassionate problem-solving approach
- Ability to respond to urgent inquiries
Bring empathy, coordination, and problem-solving skills to Motion's mobility and accessibility services in Burnaby, BC.
Mobility Solutions Customer Care Representative in Burnaby employer: Motion
Norda Stelo is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth, we provide ample opportunities for professional development and mentorship, ensuring that every team member can thrive in their career. Located in Quebec, our dynamic environment encourages creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in the field of engineering and project management.
