Help Motion clients navigate mobility solutions through compassionate customer care, accurate coordination, and responsive communication in Whitby, Ontario.
This Customer Service Representative role supports Motion's mobility and accessibility services for clients, families, and healthcare practitioners. You will collaborate with Service Technicians, Sales Consultants, store colleagues, and warehouse teams. The position emphasizes client comfort, order administration, paperwork accuracy, and timely communication across multiple priorities.
Key Responsibilities:
- Deliver welcoming, attentive experiences for clients and visitors
- Coordinate timing, information, and expectations among stakeholders
- Collaborate with technicians and consultants on client orders
- Follow up on rental agreements, quotes, and records
- Manage telephone and email inquiries responsively
Requirements:
- Customer-facing experience and deadline-driven task management
- Ability to prioritize numerous daily demands
- Interest in healthcare and personal mobility devices
- Professional communication across phone, email, and in-person interactions
- Clean criminal background check and bondable status
Apply customer care, coordination, and problem-solving skills while supporting Motion's accessible mobility services and community clients.
Mobility Solutions Customer Care Specialist in Whitby employer: Motion (formerly Motion Specialties)
Motion (formerly Motion Specialties) is an attractive employer due to its commitment to making life accessible for everyone, providing employees with opportunities to make a tangible difference in clients' lives. The company fosters a supportive work environment where teamwork and empathy are valued, and offers roles that involve hands-on problem-solving and customer interaction. Employees can expect to grow their skills in a fulfilling industry while being part of a knowledgeable and caring team.
Contact Details:
Motion (formerly Motion Specialties) Recruitment Team
