At a Glance
- Tasks: Enhance customer experience and coordinate client care with a compassionate approach.
- Company: Join Motion, Canada's leading mobility solutions provider with over 40 years of service.
- Benefits: Competitive salary, comprehensive benefits, professional development, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for networking and learning.
- Why this job: Make a real impact in your community while growing your career in a dynamic industry.
- Qualifications: Experience in customer service or fast-paced environments; strong communication and organizational skills.
The predicted salary is between 56000 - 56000 $ per year.
Consider joining us as a Client Care Coordinator if:
- You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks.
- You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed.
- You can foster relationships with colleagues, professionals, and clients.
- You seek opportunities to enhance the lives of those around you and find satisfaction in solving problems.
About Motion:
Canadian-owned and operated, Motion is Canada's leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 48 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone.
The role:
We are adding a compassionate, problem-solving, and responsive Client Care Coordinator to our team in Mississauga, ON. You will deliver an outstanding customer experience every time to our valued clients, their loved ones, and the community healthcare practitioners that make up their care team. You will prioritize comfort and attention, ensuring clients feel welcome and taken care of. You will drive behind-the-scenes efficiency and processes and collaborate with colleagues in our store and warehouse.
What's in it for you:
- Growth opportunity: This is a chance to gain deep and practical insights into our industry, be involved in every aspect of what we do, and take ownership for your own success.
- Impact: Every day provides a new opportunity to create a tangible impact on the lives of our clients.
- Professional development and networking: At Motion, we nurture a continuous learning and skills development environment.
How you will spend your days:
- Enhancing the customer experience: You will welcome, engage with, and meet the needs of our clients and visitors on-site.
- Collaborate with teams: You will work closely with busy Service Technicians and Sales Consultants to oversee the client order administration.
- Coordinate: You will manage all the details to ensure timing, information, and expectations are accurate, transparent, and communicated to all parties involved.
What you bring:
- Experience: You have worked in a fast-paced office environment or a customer-facing role.
- Interpersonal skills: You love building relationships with people and you know how to work with customers to find the best solutions to fit their needs.
- Additional must-have requirements: You have a clean criminal background check and are bondable.
What we offer:
- Fair and attractive compensation with a salary range from $40,000 - $56,000 annually.
- Eligibility to a comprehensive benefits package.
- Robust vacation and personal days allotment.
- RRSP/DPSP match program.
- Maternity/parental leave top-up.
- Employee Assistance Program.
- Employee Discount Program.
- Tenure recognition through our Motion Milestone Program.
- Employee Referral Bonus Program.
- Professional Development Reimbursement.
- Eligibility to the company's pooled bonus plan.
- Goodlife Fitness corporate membership discount.
- A safe, respectful, and supportive work environment including company-provided safety equipment and resources.
Motion is an equal opportunity employer. We strive to make life accessible for everyone and are therefore passionate about ensuring our workplaces are fully accessible.
Client Care Coordinator in Mississauga employer: Motion (formerly Motion Specialties)
Motion (formerly Motion Specialties) is an attractive employer due to its commitment to making life accessible for everyone, providing employees with opportunities to make a tangible difference in clients' lives. The company fosters a supportive work environment where teamwork and empathy are valued, and offers roles that involve hands-on problem-solving and customer interaction. Employees can expect to grow their skills in a fulfilling industry while being part of a knowledgeable and caring team.
Contact Details:
Motion (formerly Motion Specialties) Recruitment Team
