Support accessible living through customer care at Motion, coordinating mobility solutions and communications for Burnaby clients and healthcare practitioners.
This Customer Service Representative role serves clients, loved ones, and community healthcare practitioners. You will learn Motion's products and services, including wheelchairs, walkers, and mobility scooters. The position combines relationship-building, client follow-up, order administration, and accurate coordination across store and warehouse teams.
Key Responsibilities:
- Prioritize client comfort and attention
- Respond helpfully by phone, email, and onsite
- Coordinate timing, information, and expectations
- Follow up on rental agreements and quotes
- Collaborate with Service Technicians and Sales Consultants
Requirements:
- Customer-facing or fast-paced office experience
- Deadline-driven task prioritization skills
- Interest in healthcare and personal mobility devices
- Friendly, compassionate problem-solving approach
- Ability to respond to urgent inquiries
Bring empathy, coordination, and problem-solving skills to Motion's mobility and accessibility services in Burnaby, BC.
Mobility Solutions Customer Care Representative in Burnaby employer: Motion (formerly Motion Specialties)
Motion (formerly Motion Specialties) is an attractive employer due to its commitment to making life accessible for everyone, providing employees with opportunities to make a tangible difference in clients' lives. The company fosters a supportive work environment where teamwork and empathy are valued, and offers roles that involve hands-on problem-solving and customer interaction. Employees can expect to grow their skills in a fulfilling industry while being part of a knowledgeable and caring team.
Contact Details:
Motion (formerly Motion Specialties) Recruitment Team
