Drive AI success for clients at Mosaic AI as a Solutions Engineer. Focus on technical validation, onboarding, and integrations to guarantee successful product deployments and long-term adoption.
We're seeking a Solutions Engineer to lead the full lifecycle of customer success, from pre-sale to post-sale. This entails running proof-of-value pilots, configuring AI workflows, and managing agent performance. The ideal candidate is fluent in AI, possesses technical skills, and excels in customer-facing roles to drive measurable outcomes through direct engagement.
Key Responsibilities:
- Partner with AEs to execute impactful proof-of-value pilots
- Validate technical details, including data mapping and integrations
- Guide onboarding processes for functional go-live
- Monitor and enhance AI output quality
- Track impact metrics and support expansions
Requirements:
- 2–4 years in solutions engineering or technical consulting
- Experience with AI-powered products and workflow automation
- Strong knowledge of API integrations and debugging
- Familiarity with SaaS delivery and customer success processes
- Proven ability to manage customer projects independently
Elevate client success through technical leadership and innovative AI solutions at Mosaic AI.
