Modash is seeking a Customer Support Specialist to join our remote team. You will be the first line of contact for customers across North America, helping them solve the right problems and feel confident using Modash.
You’ll primarily chat via Intercom and email, with occasional live video. You’ll work with a tight-knit team, maintain knowledge bases, and contribute to incident communications when needed.
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Remote SaaS Support Specialist — Fast, Impactful, Ownership in Toronto employer: Modash
As a Sales Manager in North America, you'll thrive in a dynamic and supportive work culture that prioritizes personal development and team performance. With flexible working hours, unlimited paid vacation, and the opportunity to manage a fully remote team, you will be empowered to drive results while enjoying a healthy work-life balance. Our commitment to coaching and growth ensures that you will have the resources and autonomy needed to excel in your role and contribute meaningfully to our success.
