- Example 1: Coaching
- You'll run the day-to-day people management:
- Weekly 1:1s and individual growth plans
- Reviewing deals and call recordings, giving direct & specific feedback
- Tracking each rep's attainment and stepping in early when someone is falling behind
- Running performance improvement plans when needed - you'll need to be comfortable with hard conversations
- Example 2: Managing team performance
- Running pipeline reviews
- Enforcing CRM hygiene, sales process & methodology
- Weekly/monthly reporting on attainment, risks & what needs to change
- Helping reps unblock key opportunities, including joining deal reviews and approving non-standard pricing or quotes
- Escalating compensation, tooling, enablement or resources issues
- Supporting hiring via sourcing, interviewing, and assessing future team-members
- Team structure
- You'll report to me & today you'll get 6 direct reports yourself in the Toronto area
- You'll work closely with - Audrey & Steven, who are taking care of our AE Onboarding & Enablement + Sales Ops. They own the sales systems and the ramp curriculum. You'll own making sure that the team actually performs to the highest degree
- You'll also work with our marketing & success leads to ensure smooth experience across the entire customer journey for all our clients
- The tools you'll use
- HubSpot → CRM and pipeline management
- Avoma → call recording and reviews
- Notion → internal knowledge base
- Slack → internal communication
- Calendly → scheduling
- Custom internal tools for quoting and reporting
Benefits
- Flexible working hours
- Unlimited paid vacation time
- Fully remote working
- Personal development
- Ownership
Comfortable building momentum in a remote environment - you'll be managing a team that's fully remote themselves. I am moving around a lot between Europe, North America & Asia, so I won't be constantly looking over your shoulder & I need someone I can trust to hold high expectations for the teamYou have previously managed account executives (teams of 5-10+), not someone that's doing it for the first timeProper coaching ability - you can diagnose why someone is struggling and change their behavior within a few conversationsStrong consultative sales skills to take over/assist in any live sales conversationsYou've run a full PIPs or handled hard performance conversations - not just given given feedbackB2B SAAS backgroundFamiliar with e-commerce & the creator economyStartup experienceYou've managed a sales team through a period of rapid growth & scale
Sales Manager (North America) in Ottawa employer: Modash
As a Sales Manager in North America, you'll thrive in a dynamic and supportive work culture that prioritizes personal development and team performance. With flexible working hours, unlimited paid vacation, and the opportunity to manage a fully remote team, you will be empowered to drive results while enjoying a healthy work-life balance. Our commitment to coaching and growth ensures that you will have the resources and autonomy needed to excel in your role and contribute meaningfully to our success.
