Experience & Presentation Specialist in Toronto

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one.

We’re more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

The Experiences & Presentation Specialist manages MLSE’s 100-person part-time activation crew while playing a key role in the shaping and execution of our organization’s fan activations, experiences and event presentation elements. This includes strategically and creatively designing engaging programming elements, coordinating with internal and external stakeholders, and ensuring that all elements are executed flawlessly. The ideal candidate will have a passion for leadership, a strong background in experiential marketing, event presentation, and be able to demonstrate insight into the hockey, basketball, football and soccer spheres.

What You’ll be Doing:

• Leadership & Team Management: Recruit, hire, train and lead MLSE’s hourly Activation Crew (brand ambassadors), providing guidance, support, and direction that will ensure effective execution of all activations, experiences and events, while fostering a collaborative and high-performing team environment.
• Event Programming and Presentation: Ideate, develop and execute activations, experiences and event presentation elements, including but not exclusive to programming features, scripting, stage-managing, show-calling and building runs of show for a wide-ranging and robust calendar.
• Content Creation: Collaborate with internal teams to curate content for event presentations. This includes developing creative, graphic, and multimedia elements that enhance the overall event experience.
• Coordination & Execution: Oversee the setup, rehearsal, and execution of presentation elements during events. Ensure that all technical and logistical aspects are managed efficiently and that presentations run smoothly.
• Stakeholder Engagement: Work closely with the event operations and strategy and growth teams, along with clients and other stakeholders to understand activation, experience and event objectives, ensuring that EXT delivers on their vision.
• Vendor Management: Coordinate with external vendors and partners to source presentation equipment and services. Manage relationships and ensure that vendor deliverables are met on time and on budget.
• Quality Assurance: Conduct thorough reviews of presentation materials and setups to ensure high-quality standards. Address any issues or concerns promptly and make necessary adjustments to improve the presentation experience.
• Post-Event Evaluation: Assess the effectiveness of each experience, activation or event, gather feedback from key stakeholders and participants, analyze performance metrics, and make recommendations for improvements.

What You’ll Bring:

• Post-Secondary education or a certificate/diploma in event management or marketing.
• 3+ years’ experience in event management, experiential marketing and team leadership with a focus on live event presentation, show calling and operational planning & execution.
• Proficiency in office applications (PowerPoint, Excel, Word, Outlook).
• Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
• Familiarity with event technology and audiovisual equipment is an asset.
• Flexibility to work evenings and weekends as required for event execution.
• High level of comfort leading hockey, basketball, soccer and football properties.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.