Miratech1 is seeking a senior solutions architect to lead end-to-end design of contact centre solutions. You will partner with senior stakeholders to define objectives and translate them into scalable, secure designs across IVR, routing, recordings, WFM and agent desktops.
The role focuses on Genesys Cloud CX architecture, API integrations, and enterprise system integrations, ensuring regulatory and security compliance is embedded from design through delivery.
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Hybrid Genesys Cloud CX Solution Architect in Toronto employer: Miratech1
Miratech is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic environment of Toronto. Employees benefit from comprehensive growth opportunities, including access to cutting-edge technologies and professional development programs, all while contributing to transformative projects in the financial services sector. With a focus on teamwork and client success, Miratech offers a unique chance to lead impactful initiatives in a supportive and engaging atmosphere.
