Enterprise search analysis anchors this Information Scientist opportunity with Miratech, where content findability supports Genesys Cloud AI knowledge retrieval. Strong analytical skills matter.
This Information Scientist position focuses on identifying relevance issues, zero-result queries, and gaps between user terminology and existing content. Miratech needs expertise in information architecture, taxonomy design, metadata modelling, and search optimization. You will assess pilot articles, analyze user behavior, and define practical requirements for keyword, semantic, and AI-powered retrieval. The position also supports proofs of concept by evaluating taxonomy, search capabilities, and AI retrieval quality.
Key Responsibilities:
- Analyze search logs and user behavior for relevance issues and zero-result queries
- Identify terminology gaps affecting content discovery and retrieval
- Conduct baseline assessments of 100–200 pilot articles
- Define keyword, semantic, and AI-powered search requirements
- Evaluate taxonomy and retrieval capabilities during proofs of concept
Requirements:
- Five-plus years in enterprise search, information architecture, or information science
- Practical experience improving content findability through search analysis
- Experience preparing content for AI-powered search or virtual agents
- Strong analytical and communication skills
- Eligibility for Government of Canada security clearance
Use search behavior analysis, content assessment, and AI retrieval expertise to strengthen knowledge discovery for Miratech clients.
Enterprise Search Information Scientist in Toronto employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive choice for those seeking meaningful and rewarding employment in the tech industry.
