Apply operations research and mathematical optimization to workforce planning at Miratech, with remote flexibility and enterprise-scale scheduling challenges. As an Operations Research Engineer, you will support Miratech’s Workforce Management product stream. You will design optimization models, constraint programs, and production-grade services for contact center planning. The work connects business requirements with scheduling, staffing, coverage management, and resource allocation. Key Responsibilities:
Develop optimization models for workforce planning and resource allocation Implement schedule optimization using OR-Tools and CP-SAT Build maintainable constraint models and production solver services Validate schedule quality, coverage, violations, and solve time Present methodologies and results to stakeholders Requirements:
Six or more years designing production optimization solutions Experience with OR-Tools or comparable optimization solvers Foundation in linear, integer, or stochastic optimization Workforce or resource scheduling experience Proficiency in Java, Python, or C++ Use optimization, constraint programming, and software engineering to advance Miratech workforce scheduling services for enterprise contact centers.
#J-18808-Ljbffr
Senior Optimization Engineer Workforce Planning in Edmonton employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive choice for those seeking meaningful and rewarding employment in the tech industry.
