At a Glance
- Tasks: Build enterprise routing engines using Java and Spring Boot for real-time interaction distribution.
- Company: Join Miratech, a remote-first company with a vibrant Work From Anywhere culture.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic environment focused on innovation.
- Why this job: Make a significant impact on contact center operations with cutting-edge technology.
- Qualifications: 8+ years in software engineering with expertise in Java, Spring Boot, and distributed systems.
The predicted salary is between 94500 - 115500 $ per year.
Build enterprise routing engines with Java and Spring Boot at Miratech, working remotely within its Work From Anywhere culture. Shape real-time interaction distribution. As a Senior Routing Engine Developer, you will develop distributed backend services for contact center operations. The work spans microservices, REST APIs, event-driven architecture, cloud-native engineering, and performance engineering. You will collaborate with product, architecture, workforce management, telephony, and CX platform teams.
Key Responsibilities:
- Design routing engines distributing voice and digital interactions
- Implement routing algorithms using skills, priorities, capacity, and business rules
- Optimize systems for concurrency, fault tolerance, and predictable performance
- Maintain APIs for configuration, monitoring, and integrations
- Integrate services with telephony, CRM, WFM, and analytics platforms
Requirements:
- 8+ years software engineering experience
- Expert Java and Spring Boot experience
- Distributed systems and microservices architecture expertise
- Contact center routing logic development experience
- Knowledge of ACD, queues, skills, priorities, and workload balancing
Apply senior Java expertise to scalable routing services, distributed architectures, and real-time CX platform interactions at Miratech.
Senior Java Routing Engine Developer in Edmonton employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive choice for those seeking meaningful and rewarding employment in the tech industry.
