Miratech is seeking a Senior Google CCAIP Engineer to design, configure, and validate customer contact center solutions on Google’s CCAI platform in production environments. You will implement DTMF IVR menus, routing, and multilingual prompts while ensuring tests pass and configurations remain well-documented.
You will collaborate with CRM integrations and enterprise stakeholders, deliver clear technical specs, and maintain traceability from requirements to platform changes.
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Senior Google CCAIP Engineer - IVR & CCaaS Expert in Calgary employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive choice for those seeking meaningful and rewarding employment in the tech industry.
