Miratech is seeking an Operations Research Engineer to join the Workforce Management product stream. You will develop optimization models for workforce planning, forecasting, scheduling and resource allocation in a large-scale contact center, and build a production-grade optimization service that meets latency targets. You will own the constraint model end-to-end, collaborate with product and engineering teams, and ensure schedules are operationally usable while delivering performance and
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Lead Optimization Engineer, Workforce Planning & Scheduling in Calgary employer: Miratech
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year growth. With a commitment to employee development through mentorship and certification programs, as well as a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The flexibility of a Work From Anywhere culture, combined with comprehensive benefits and a focus on social sustainability, makes Miratech an attractive choice for those seeking meaningful and rewarding employment in the tech industry.
