Apply mathematical optimization and constraint programming as an Operations Research Engineer building workforce planning services remotely for Miratech. Solve enterprise scheduling challenges with OR-Tools. This engineer works in Miratech's Workforce Management product stream. You will design optimization models for forecasting, scheduling, staffing, coverage management, and resource allocation. The work combines algorithm design, software engineering, and collaboration with Product, architects, engineering teams, and workforce experts. Key Responsibilities:
Research optimization models for contact center workforce planning Implement schedule optimization using OR-Tools and CP-SAT Build production-grade solver services within the WFM platform Define schedule quality metrics and production monitoring Validate algorithm performance, scalability, and accuracy Requirements:
Six or more years designing production optimization solutions Experience with OR-Tools or comparable optimization solvers Strong linear, integer, or stochastic programming foundation Workforce or resource scheduling experience Proficiency in Java, Python, or C++ Build Miratech's workforce optimization capabilities through constraint programming, mathematical modeling, and production-ready software engineering.
#J-18808-Ljbffr
Operations Research Optimization Engineer in Toronto employer: Miratech Group
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year revenue growth. With a commitment to employee development through mentorship, certification programs, and a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The comprehensive benefits package, including health insurance and language courses, along with a focus on social sustainability, makes Miratech a rewarding place to build a meaningful career.
