Miratech Group is seeking a Senior Technical Architect for Genesys Cloud CX to design and deliver end-to-end contact centre solutions in a highly regulated enterprise environment. This role combines hands-on architecture with leadership across programs, vendors, and stakeholders.
Based in Toronto, the position is hybrid, requiring 2 days per week in the downtown office. You will drive secure, scalable designs and oversee API integrations, data services, and regulatory compliance throughout the
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Hybrid Senior Genesys Cloud CX Solution Architect in Toronto employer: Miratech Group
Miratech is an exceptional employer that fosters a culture of Relentless Performance, ensuring a 99% project success rate and over 30% year-over-year revenue growth. With a commitment to employee development through mentorship, certification programs, and a welcoming multicultural environment, team members can thrive while working on impactful projects for top global clients. The comprehensive benefits package, including health insurance and language courses, along with a focus on social sustainability, makes Miratech a rewarding place to build a meaningful career.