Job description
We are looking for a Retail Operation Coordinator to join us in our Toronto Office.
Location: North York
Salary Range: $42,000/yr
Key Responsibilities:
- Support daily operational tasks across assigned store locations, ensuring timely and efficient execution.
- Assist in analyzing sales, operational, and performance data to support informed decision-making.
- Coordinate cross-functional communications between retail stores and the head office.
- Prepare and present reports, dashboards, and performance updates using Excel and PowerPoint.
- Travel to stores as needed for operational audits, field support, training, or special project implementation.
- Support logistics planning, including shipment coordination and marketing campaign execution.
- Research and recommend solutions for store-level challenges or client/event needs.
- Identify operational issues proactively and propose practical solutions within program guidelines.
- Assist in tracking key performance indicators (KPIs) and contribute to continuous improvement projects.
- Provide day-to-day support to operations leaders and management.
- Perform other relevant duties as assigned by the supervisor.
Requirements:
- Fluent in English and Mandarin with strong written and verbal communication skills.
- Proficient inMicrosoft Office Suite(Excel, PowerPoint, Word); Excel data analysis skills are essential.
- Prior experience in retail operations, logistics, or data analysis is highly preferred.
- Strong organizational and time management skills; ability to prioritize and work under pressure.
- Self-motivated, detail-oriented, and eager to learn.
- Must be available to workretail hours, includingweekends, and travel for store visits as required.
- Must hold avalid driver's license.
- Physical ability to occasionally perform store-level tasks (e.g., audits, merchandising support).
Retail Operation Coordinator in Toronto employer: Miniso
At MINISO Canada, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Burlington. As a Store Manager, you will have the opportunity to lead a passionate team, receive ongoing training and mentorship, and enjoy a supportive environment that prioritizes employee growth and development. With a focus on achieving sales goals and enhancing customer satisfaction, you'll find meaningful and rewarding employment while contributing to a dynamic retail experience.
