Become a pivotal part of Mini Mall Storage Properties as a Customer Care Specialist, providing exceptional service through various communication channels. Grow with a team dedicated to redefining the self-storage experience.
As a Customer Care Specialist, you'll be on the front lines, responding to inbound customer inquiries via phone, email, chat, or social media. This role requires a proactive approach to sales, tailored communication, and adept problem-solving skills to facilitate rental and sales completions. Join a team that prides itself on delivering superior customer experiences while upholding high standards of service.
Key Responsibilities:
- Turn inbound calls into completed sales or rentals
- Manage customer inquiries with effective communication
- Process payments and resolve concerns promptly
- Collaborate with field staff for effective issue resolution
- Utilize active listening to create positive customer experiences
Requirements:
- Availability during operating hours of 7:00 AM–8:00 PM
- Proven sales closing skills in a call center environment
- Strong objection-handling and multitasking abilities
- Familiarity with Microsoft Office Suite
- Bilingual candidates are an asset
Embrace an opportunity to make a significant impact at Mini Mall Storage by delivering extraordinary customer service.
Contact Details:
Mini Mall Storage Properties Recruitment Team
