Overview
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"!
We're looking for a driven Store Manager to lead store performance, inspire a high-performing team, and deliver an outstanding customer experience. You'll own sales results, champion operational excellence, and foster an engaging, customer‐first culture.
Responsibilities
- Oversee daily store operations to ensure efficiency, profitability, and an exceptional customer experience.
- Lead, coach, and develop a high‐performing team through ongoing training, performance management, and succession planning.
- Drive sales by executing business strategies, promotional initiatives, and effective merchandising plans.
- Manage financial performance, including budgeting, expense control, and analysis of variances to achieve targets.
- Build strong customer relationships to understand needs and enhance service delivery.
- Analyze sales and financial reports to identify opportunities and implement strategies to improve performance.
- Ensure compliance with company policies, as well as health and safety regulations.
- Execute and monitor loss prevention and shrink control programs.
Qualifications
- Bachelor's degree in business administration or related field preferred.
- 3+ years of management experience in a specialty retail or customer‐focused environment.
- Strong leadership, coaching, and team development skills with a proven ability to recruit, hire, and train high‐performing teams.
- Customer‐focused with excellent interpersonal, communication, and relationship‐building abilities.
- Expertise in sales growth, merchandising strategies, expense control, shrink reduction, and brand differentiation.
- Highly organized with the ability to multi‐task and drive operational excellence.
- Passion for board games, pop culture, and creating memorable customer experiences.
- Energetic, outgoing, and motivated personality that thrives in a fast‐paced retail environment.
Pay Rate: $21 - $23 per hour
This is a replacement position.
Benefits
- Competitive pay
- Flexible scheduling
- Casual dress environment
- Employee discount on games, puzzles, and toys
- Extended health benefits
- Life insurance
- Work in a fun, creative environment surrounded by products and people you love
Store Location
Quinte Mall – Unit N06A, 390 North Front St, Belleville, ON
Retail Store Manager employer: Mind Games
At Mind Games, we pride ourselves on being a vibrant and inclusive workplace where creativity thrives. As an Offshore Sourcing Specialist in our Markham office, you'll enjoy a collaborative culture that values your input while benefiting from employee discounts on our exciting range of games and collectibles. With opportunities for professional growth and a commitment to ethical sourcing, joining our team means being part of a passionate community dedicated to delivering fun and innovation.
