District Operations Manager

Location: 8 Moore Road, Dartmouth, Nova Scotia

Position Type: Permanent Full-Time

Reporting To: General Manager

Start Date: Immediately

Hours: Monday to Friday, 6:00am Start Time

Founded in 1961, Miller Waste Systems is a proudly Canadian, family-owned company with 65 years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New Brunswick.

Summary:

The District Operations Manager oversees all aspects of trucking and facilities operation, ensuring efficient processes and providing solid leadership to the team, and the overall sustainability of the district. The role focuses heavily on ensuring employee safety, optimizing productivity and efficiency, effectively managing resources, and finding opportunities for continuous improvement across all operations in Atlantic Canada to ensure profitability.

Responsibilities:

• Improving ROI across the district will be a key priority.
• Ensuring standardization of process across the district and in line with the corporate objectives.
• Educate managers of the need to follow safe work practices and ensure there is a culture of safety within the operation above all else.
• Work to develop consistency in all aspects of how the operations are managed in each site within Atlantic Canada.
• Manage, through strong and effective leadership, operations managers, route supervisors, and other employees under your leadership.
• Lead the operations team in coordinating day-to-day business operations to improve efficiency and customer service.
• Provide strong leadership to your team of managers, utilizing performance management tools to ensure goals are met and improved upon.
• Conduct regular check-ins with all managers and supervisors under your leadership, providing them opportunities to share concerns, successes, and learn from you.
• Foster a culture of accountability within your team by developing goals and empowering people to reach them.
• Ensure that your team of managers is maintaining accurate employee files, administering coaching and progressive discipline, in coordination with the PCBP, and completing regular performance management check-ins with employees.
• Be a main point of contact for key customers and department managers within the company.
• Assist the General Manager to develop annual budgets and work throughout the year to ensure they are met and measured against.
• Create and maintain a culture of continuous improvement within your team of managers.
• Work with other departments to build a team environment, contributing to overall operational success.
• Review monthly expenditures and ensure the operation is meeting corporate targets.
• Work with the Regional Sales Manager to strategically gain commercial customers in strategic areas.
• Learn about the major customers in each location and work with the sales group to develop relationships with key players at those customers.
• Manage labour costs with the management at each operation and work with the equipment team to help reduce equipment downtime.
• Be willing to travel to other locations within the company to facilitate training, standardization, and teamwork.

Competencies & Qualifications:

• Must have strong interpersonal skills to manage, mentor, and guide personnel.
• Self-motivation and organization are required.
• Must have a valid driver's licence and maintain a respectable driving record.
• Must have advanced computer skills, including knowledge and experience with Microsoft Outlook, Word, Excel, fleet software.
• Excellent communication and the ability to motivate employees and supervisors.
• Must be self-motivated and able to work with minimal supervision.
• Experience in meeting deadlines with the ability to work in a fast-paced environment.
• Must be a leader within the organization and work to build up your team of employees to perform at a high level.
• Must have a thorough geographical understanding of the area you are responsible for managing.
• A valid Class 3/DZ driver's licence is an asset as is experience in the waste industry.
• Ability to travel to other Miller Waste sites throughout Atlantic Canada as required.

Posting closing date: This posting will remain active until it has been filled.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.