At a Glance
- Tasks: Support live events and ensure AV systems run smoothly in a dynamic environment.
- Company: Join Milestone Technologies, a leader in AV/VC and event operations.
- Benefits: Gain hands-on experience, work with cutting-edge tech, and develop your skills.
- Other info: On-site role in Old Toronto with opportunities for growth and learning.
- Why this job: Be at the forefront of exciting live events and make a real impact.
- Qualifications: AV/event production experience and strong troubleshooting skills required.
The predicted salary is between 49500 - 60500 $ per year.
Milestone Technologies is looking for a technician with a passion for live events, audio-visual experience, and a commitment to program excellence to join our AV/VC and Event Operations Team.
The AV/VC and Event Operations Team provides comprehensive event production services, and day to day AV Operations support.
This role acts as the point of contact for AV operational work, including break/fix, vendor facilitation, and ‘sweeps’ of our AV spaces.
Events may range from small team meetings with a simple video conferencing to large company-wide productions with streaming/recording/video assets.
Please note this position is located in Old Toronto and requires five days a week on-site.
Responsibilities
- Own day to day AV/VC and Event Operations in the local office
- Proactively monitor health dashboards across various AV services
- Primary POC for AV conference room sweeps and ensure all conference rooms are functional
- Collaborate and troubleshoot with Helpdesk Technicians globally
- Work with AV team on operational tasks such as break/fix or in-room support
- Collaborate and elevate issues in a timely manner with AV Engineering
- Perform hardware/system upgrades
- Review client requests and provide technical direction for the planning, scheduling, and, delivery of services
- Execute AV productions as assigned, whether in the studio or a live event
- Operate PTZ cameras, video switchers, digital audio mixers, and Crestron routing systems for large and medium scale events
- Manage streaming encoding and quality during live events; trim and deliver recorded events
- Act as the technical POC during board meetings and high-profile conference calls
- Oversee vendor technicians on larger scale events
- Contribute to management and documentation of on-site equipment and protocols
Skills
- HS Diploma or GED required
- Minimum 2+ years of AV/Event production in a corporate environment
- Minimum 5 years experience with AV/VC Event Support
• Preferred knowledge of tools
- Video conferencing - Google Meet, Zoom, Teams, etc.
- Slack, Domotz, Crestron, XPanel, Google Admin, Robin, Logitech Sync, Rockbot
- Experience owning an event end to end from event request to technical execution
- Operational experience with event production equipment such as soundboards, audio mixers, camera controllers, video switchers, streaming codecs, microphones, etc
- Working knowledge of editing software, basic cinematography, and lighting
- Previous experience in customer-facing or client support role
- Versed in Apple OS, presentation software like Keynote, and PPT
- Ability to navigate and troubleshoot AV Signal Flow
- Ability to lead and respond to changes in a short time frame; stay cool under pressure
- Excellent interpersonal and communication skills
- Love of video production and everything that comes with live productions
- #LI-NL1
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AV/VC Onsite Support Technician in Toronto employer: Milestone-Technologie
At Taleo, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Center Technician II, you'll benefit from hands-on training and growth opportunities in a cutting-edge environment, all while being part of a supportive team dedicated to excellence. Located in a vibrant area, we offer competitive benefits and a commitment to your professional development, making us an exceptional employer for those seeking meaningful and rewarding careers.
