Stratège technologique de comptes - énergie et services publics / Strategic Account Technologis[...] in Montréal

Overview

Responsibilities

• Client and Industry Perspectives: Synthesizes and combines various business and industry analyses to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Differentiated Value Proposition: Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the CXO level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas.
• Education and Thought Leadership: Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value.
• Mapping and Account Planning: Orchestrates internal teams and partner ecosystem to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Proactively bridges technology resources with the customer.
• Technology Sales: Demand Generation and Orchestration: Creates, develops, and drives opportunities based on industry best practices. Presents opportunities to the customer and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary.
• Technology Strategy Formulation: Leads analysis of overall customer's situation and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support. Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition.
• Trusted Advisor: Maintains and leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customers to share knowledge with virtual team and promote customer business perspectives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or related field AND at least 5 years of experience in technical consulting, technical sales, practice development or related experience in technical/commercial/industrial fields OR equivalent experience.
• Microsoft is committed to preserving the French language and promoting its use in the professional context where applicable. However, for this particular role, proficiency in English and French is a justified professional requirement due to the technical and specialized tasks requiring the use of both languages to meet customer needs while working collaboratively with colleagues worldwide.

Additional or Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or related field AND at least 9 years of experience in technical consulting, technical sales, practice development or related experience in technical/commercial/industrial fields OR equivalent experience.
• 3 years or more of experience in digital transformation or using technology to achieve business outcomes for customers.
• 2 years or more of experience in business consulting, consultative selling or change management.
• 3 years or more of experience leading technical, support and/or partner teams.

Job details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Software Development