A leading technology solutions provider in Calgary is seeking a Lead Deskside Analyst to supervise onsite operations. The ideal candidate will have 3-5 years of deskside support experience and will oversee service delivery while mentoring a team. Responsibilities include managing VIP support, performing hardware diagnostics, and maintaining high service standards. The role requires strong leadership and expertise in Windows and Office 365. This position is ideal for someone with ITIL certification and the ability to lead in a fast-paced environment. #J-18808-Ljbffr
Lead Deskside Analyst & IT Support Lead in Calgary employer: Microserve
Microserve is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take on significant responsibilities in large-scale transformation initiatives. With a strong focus on professional growth, team members have access to ongoing training and mentorship opportunities, ensuring they stay at the forefront of technology trends. Located in a vibrant community, Microserve offers a dynamic environment where your contributions directly impact client success and drive meaningful change.