At a Glance
- Tasks: Lead merchandising and operational execution to create a customer-ready store environment.
- Company: Join Michaels, the leading destination for creativity and celebration in North America.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and generous employee discounts.
- Other info: Fast-paced work environment with opportunities for growth and creativity.
- Why this job: Make a real impact in a creative environment while developing your leadership skills.
- Qualifications: 3+ years of retail leadership experience and strong team management skills.
The predicted salary is between 47250 - 57750 $ per year.
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Major Activities
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
- Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
- Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.
- Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
- Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
- Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.
- Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
- Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
- Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
- Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
- Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.
- Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Minimum Type of Experience Required
- 3+ years retail leadership experience.
Work Environment
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
- Ability to climb ladders or step stools to stock and retrieve products.
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
- Ability to work in a fast-paced environment with frequent customer interactions.
- Work hours include nights, weekends and early mornings.
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Merchandise Manager in Winnipeg employer: Michaels
At Michaels, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Sales Manager in Langford, BC, you will benefit from comprehensive health insurance, generous employee discounts, and opportunities for professional growth within a supportive team environment. Join us in creating memorable experiences for our customers while enjoying the unique advantage of working in a creative and dynamic retail space on Vancouver Island.
