Join Acura Pickering's dedicated team as a Service Advisor and elevate customer service experiences. Engage with clients directly while coordinating effective service solutions in a supportive environment.
As a Service Advisor, you'll play an integral role in enhancing the service process for customers at Acura Pickering, a Drive Autogroup member. Your responsibilities include diagnosing reported issues, making repair recommendations, and ensuring customer satisfaction through diligent follow-up. The ideal candidate takes pride in their work, and maintains organizational safety standards while assisting customers with professionalism and care.
Key Responsibilities:
- Schedule and diagnose service issues accurately
- Greet customers in-person and over the phone
- Recommend repairs and preventive maintenance options
- Ensure customer expectations are met and exceeded
- Adhere to safety standards during service
Requirements:
- Minimum of 1 year automotive experience
- Familiarity with CDK software preferred
- Confident and customer-focused approach
- Strong attention to detail and a positive attitude
- Ability to work efficiently in a fast-paced setting
Become a pivotal part of Acura Pickering's service team and enhance your career in the automotive industry.
Service Advisor Position at Acura Pickering in Ottawa employer: Michaels
At Michaels, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Sales Manager in Langford, BC, you will benefit from comprehensive health insurance, generous employee discounts, and opportunities for professional growth within a supportive team environment. Join us in creating memorable experiences for our customers while enjoying the unique advantage of working in a creative and dynamic retail space on Vancouver Island.
