Application Support Analyst in Québec

Application Support Analyst in Québec

Québec Full-Time 81000 - 99000 $ / year (est.) Remote
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At a Glance

  • Tasks: Support customers with IETP app issues and collaborate on innovative solutions.
  • Company: Join MHIRJ, a leader in aviation support with a rich heritage.
  • Benefits: Enjoy competitive health benefits, flexible work options, and career growth opportunities.
  • Other info: Dynamic team environment that values your contributions and passion for aviation.
  • Why this job: Make a meaningful impact in the aviation industry while developing your skills.
  • Qualifications: Degree in Computer Engineering or Sciences with experience in XML and software development.

The predicted salary is between 81000 - 99000 $ per year.

MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program.

We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

The Data and Application Services team is responsible for managing aircraft reliability data, business intelligences systems, Integrated Electronics Publication Application (IETP) system and related infrastructure.

  • Here are the daily responsibilities for an Application Support Analyst
  • Support our customers on Integrated Electronics Publication Application (IETP) related issues including troubleshooting root cause and finding the fix on a timely manner.
  • Test IETP app, document the bugs, coordinate with app developers for bug fixes, update the bug list, maintain the IETP app release list.
  • QA technical publication new revision produced by IETP data processing. Push the new revision to online and offline IETP app.
  • Maintain tech pub subscription integration to IETP including license generation and online IETP subscription update.
  • Maintain IETP data processing scripts, improve the scripts when needed.
  • Collaborate with business and technical team members to design, implement and test solutions for IETP app and data processing
  • Be excited to learn and introduce the team to new technologies that improve performance, allow new features or improve our processes
  • The skills you bring
  • You hold a university degree in Computer Engineering, Computer Sciences etc. and have 1-2 years experience in XML data processing and software Development.
  • You have strong analytical skills, organizational, time-management, and communication skills
  • Detail-oriented mindset and customer-oriented attitude.
  • Solid hands-on experience on Python, SQL, XML and HTML.
  • You have experience with Azure Cloud, Azure Dev Ops, Azure App Services and other Azure tools and infrastructure
  • Excellent experience on Command line, Unix/Linux and Power Shell scripts
  • Excellent experience with MS Office 365 suite (particularly Excel, Power Point and MS Project)
  • Experience with project management is an asset
  • Additional details
  • The position is based in our Mississauga, Ontario facility
  • We offer a flexible work from home program

Why join us?

Do you have a passion for aviation?

Are you eager to make a meaningful impact on customers?

Do you aspire to a fulfilling career as an Application Support Analyst If yes, you've landed at the right place.

At MHIRJ, we recognize and value your contributions to our One Unified Team.

We live by our values and embody our behaviors which drive our success.

Take flight with a team that shares your passion and supports your journey.

Let's soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

  • Competitive Health, Dental & Vision Insurance
  • Yearly vacation bank
  • Competitive compensation & an annual bonus plan
  • Retirement saving plans

• Employee discounts and so much more!

MHIRJ is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

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Application Support Analyst in Québec employer: MHIRJ

MHIRJ is an exceptional employer that values your contributions and fosters a collaborative work culture, especially for the role of Agent(e) Principal(e) en Gestion du Rendement des Fournisseurs. With comprehensive benefits including competitive health insurance, annual leave, and retirement savings plans, along with ample opportunities for career advancement, you will thrive in an environment that supports your passion for aviation and commitment to excellence. Join a team that not only shares your enthusiasm but also empowers you to make a significant impact in the aerospace industry.

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Contact Details:

MHIRJ Recruitment Team

We think you need these skills to ace Application Support Analyst in Québec

XML Data Processing
Software Development
Analytical Skills
Organizational Skills
Time Management
Communication Skills
Detail-Oriented Mindset