Lead distribution operations on a Monday-to-Friday, 3pm-11pm shift using workforce scheduling, KPI tracking, and warehouse management systems. Guide safety, service, and performance across the shift.
Reporting to the Operations Manager, the Operations Supervisor oversees health and safety, operational performance, customer relations, continuous improvement, and people development. This position coordinates labour, production priorities, employee communication, and customer service requirements. Strong distribution experience supports effective decisions throughout each shift.
Key Responsibilities:
- Schedule labour to meet production goals within budgeted costs
- Conduct shift briefings and communicate relevant employee information
- Prioritize orders for shipments, customers, rush loads, and deliveries
- Track, analyze, and report departmental performance through KPIs
- Coach employees, administer appraisals, and document disciplinary situations
Requirements:
- Five years of distribution experience
- At least two years of supervisory experience
- Proficiency with Warehouse Management Systems
- Computer literacy in Microsoft software
- College diploma in Business Management preferred
Apply distribution leadership, workforce planning, KPI analysis, and customer relations expertise as an Operations Supervisor.
Distribution Operations Supervisor employer: Metro Supply Chain Group
Metro Supply Chain Group is an exceptional employer that prioritizes the health and safety of its employees while fostering a collaborative work culture across its Western Canada facilities. With a strong commitment to employee growth, you will have access to continuous training and development opportunities, ensuring you can thrive in your role as a Multi-Site Health & Safety Leader. Join us to be part of a team that values safety, compliance, and innovation in a supportive environment.
