At a Glance
- Tasks: Support HR functions, manage grievances, and assist in recruitment for retail management roles.
- Company: Join a leading retail company committed to diversity and inclusion.
- Benefits: Competitive salary, inclusive work environment, and opportunities for professional growth.
- Other info: Opportunity to grow in a supportive and innovative workplace.
- Why this job: Make a real impact in HR while working with a dynamic team.
- Qualifications: HR diploma or degree, 3-5 years retail experience, strong communication skills.
The predicted salary is between 40000 - 85800 $ per year.
The Human Resources Advisor provides HR support to assigned stores and distribution centres, including conducting investigations and managing grievances and harassment cases. The role also works closely with Store Operations to support recruitment for non-union Department Managers and Assistant Store Managers, as well as coordinating job postings for unionized positions.
Specific Responsibilities
- Under the direction of the Manager, H.R. & L.R., assists various management personnel on interpretation of their collective agreements.
- Investigates and evaluates grievances, recommends solutions in collaboration with Management, and participates in arbitration as required.
- Actively recruits internal and external candidates for the Retail In-Training Program (retail management roles), Assistant Store Managers, and pharmacy positions.
- Conducts detailed investigations into harassment complaints and other employee relations matters.
- Provides guidance to the Store Operations team on all HR matters, under the direction of the Manager, H.R. & L.R.
- Assists with HR activities related to opening and closing retail and distribution operations.
- Prepares disciplinary letters for retail management, under the direction of the Manager, H.R. & L.R.
- Collaborates with retail management, the union, and service departments to resolve issues at store and distribution centre levels.
- Ensures work practices comply with applicable laws, regulations, and collective agreements.
- Supports training programs and initiatives for retail stores and distribution centres.
- Identifies opportunities to improve processes and enhance customer service.
Qualifications
- College diploma or University studies in Human Resources
- 3 - 5 years experience in a retail environment
- CHRP designation an asset.
- Experience within a unionized environment.
- Excellent written and verbal communication skills
- Intermediate PC skills in Microsoft Office
- Strong interpersonal skills, including composure under stress
- Attention to detail a must
- Bilingual an asset
- Working knowledge of SAP an asset
- Ability to travel as needed is required
Relationships
- Internally has regular contact with Head Office Department including Payroll, Benefits, Store Operations, and Corporate and Divisional Labour Relations on a variety of issues.
- External: Customers, and union representatives
The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
Human Resources Advisor in Ottawa employer: Metro Inc.
Join Metro and experience a workplace that values flexibility and work-life balance, offering hybrid telecommuting options and competitive benefits from day one. With a strong focus on professional development and a supportive team culture, you'll have the opportunity to grow your skills while contributing to innovative SAP solutions in a dynamic environment. Enjoy generous vacation policies, personal days, and free parking, all while being part of a company committed to employee well-being and success.
