Our Customer Service Representatives are the warm, knowledgeable voice partners rely on every day. You'll help salons and barbershops with orders, product questions, and any issues that come up — always with care and professionalism. If you love helping people, solving problems, and building relationships, you'll thrive on our Customer Care team.
What you'll do
- Process orders and respond to partner enquiries
- Resolve issues quickly with care and professionalism
- Advise partners on products and promotions
- Collaborate with sales and warehouse teams
What we're looking for
- 1+ years of customer service or call-centre experience
- Excellent verbal and written communication skills
- Comfortable with order systems and multitasking
- Patient, empathetic, and solution-oriented
- Beauty industry knowledge is a plus
Customer Service Representative employer: Metro Beauty Supply
Metro Beauty Supply is an exceptional employer that values its warehouse team as the backbone of its operations. With a strong emphasis on teamwork and attention to detail, employees enjoy a supportive work culture that fosters growth and development. Located in a vibrant community, associates benefit from competitive compensation, opportunities for advancement, and the satisfaction of contributing to the beauty industry across Canada.
