Performance Measurement Specialist in Bancroft

About the Role

Under the direction of the Supervisor of Performance Measurements, the Performance Measurement Specialist would assist with ongoing operations and performance in achieving the MNO’s strategic and financial goals through strong operational oversight, data analysis, and consistent reporting.

The Specialist would help develop and review performance and financial reports and data collection, monitor program outcomes and spending trends, and ensure deliverables and funder requirements are met across the Education and Training Branch.

This position supports identifying and mitigating program, service, and performance risks, analyzing service and spending trends, and helping shape plans to improve program effectiveness in concert with the Supervisor and Branch Leadership.

It also contributes to maintaining high standards in reporting, compliance, and program accountability.

What You Will Be Doing

• Monitor performance measures and/or accountability frameworks to ensure the funding directives are met following funding agreements and MNO standards.
• Contribute to project planning, budgeting in compliance with funding contracts, and overall Branch operational plans.
• Interpret program data and financial spending to identify trends in program usage and make recommendations for services, programs, and systems improvements.
• Monitor the MNO’s case management system and provide guidance and training to staff as required to ensure consistent performance and data tracking.
• Generate comprehensive reports using program qualitative and quantitative data for internal and external use.
• Complete program evaluation with the support of the Supervisor and Branch leadership and provide recommendations for improvement and/or insights to optimize performance.
• Participate in the development and implementation of operational policies.
• Maintain accurate records, including financial, contract deliverables, setting up service agreements, tracking timelines, etc.
• Maintain project contracts and financials, ensuring complete and proper backup/audit documentation.
• Conduct and report a feasibility analysis for proposed projects.
• Assist Budget Holders with managing and monitoring special project budget(s), including maintaining financial spreadsheets.
• Collaborate with branch leadership to develop budget components of funding proposals.
• Support Budget Holders to budget and spend in compliance with funding contracts and overall Branch operational plans.
• Analyze program financial data to identify trends in program usage and make recommendations for improvements or future budget considerations.
• Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)
• Reports all unsafe conditions, hazards or practices, accidents and incidents following the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
• Performs other job/branch-related duties as required.

Qualifications

• College Diploma (1 or 2 year)
• 1 to 3 years of experience
• Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful, and diplomatic manner.
• Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or Branch mandate.
• Demonstrated analytical and evaluative skills to assess compliance and accountability.
• Experience in writing high-quality reports, briefing notes, and developing presentations.
• Ability to work in a fast-paced, multi-issue environment, serving a wide range of varied internal and external interests.
• Strong desire to serve the Métis citizens, to advance and uphold rights and culture.
• A high degree of technology literacy and proficiency in standard office equipment.
• Advanced communication skills, both written and verbal.
• Superior organization skills and time/priority management.
• Elevated levels of problem-solving and analytical skills.
• Demonstrated ability to work effectively with others.
• Demonstrated understanding of policies, processes, practices, and documentation to deliver program services or the Branch mandate.
• Post-secondary education in education or a related field (equivalent combination of experience and education may be considered).
• Professional certification in performance measurement, KPI, or project management preferred.
• Extensive knowledge in quality assurance and data analytics.
• Demonstrated analytical and evaluative skills to assess compliance and accountability.
• Demonstrated analytical, research, and problem-solving skills to identify, analyze, and recommend solutions to complex or contentious program issues.
• Knowledge of performance measures and data analysis methods.
• Strong skills in Microsoft Suite – particularly Excel.
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