Merrithew in Toronto, Canada, is seeking a Customer Quality and Service Supervisor to lead the day-to-day customer service function and partner with Quality, Operations, Engineering, Product Development, and Supply Chain to resolve product concerns.
The role focuses on coaching teams, handling escalations, and driving root-cause investigations to improve the customer experience and product quality. This position supports a B2C environment in a dynamic, manufacturing-oriented setting.
#J-18808-Ljbffr
Customer Experience & Quality Leader in Toronto employer: Merrithew
Merrithew is an exceptional employer that fosters a culture of community, passion, and innovation, making it an ideal place for a Marketing Director to thrive. With a commitment to employee growth and a collaborative work environment, team members are encouraged to engage creatively while driving impactful marketing strategies across a diverse brand portfolio. Located in the vibrant city of Toronto, employees benefit from a hybrid work model and access to a global network of wellness professionals, enhancing both personal and professional development.
