At a Glance
- Tasks: Lead onboarding governance and enhance service quality in a hybrid work environment.
- Company: Join Meridian OneCap, a leader in the leasing industry with a focus on operational excellence.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by driving improvements in program launches and service delivery.
- Qualifications: 5+ years in leasing, strong change management skills, and excellent communication abilities.
The predicted salary is between 121500 - 148500 $ per year.
Become the Manager of Operational Efficiency at Meridian One Cap, focusing on onboarding governance and continuous improvement strategies in a hybrid work environment.
Enhance service quality while supporting national accounts.
This 12-month contract role emphasizes leadership in overseeing new business onboarding and operational readiness.
You will be the key point of contact working with cross-functional teams to drive improvements in program launches and service delivery.
A deep understanding of the leasing industry and operational workflows is essential for success.
Key
Responsibilities
- Lead implementation and governance for new accounts and products
- Collaborate with departments to define operational processes
- Monitor escalations and improve onboarding efficiency
- Provide coaching and accountability to team members
- Assess and address gaps post-implementation
Requirements
- Minimum five years of experience in leasing and vendor finance
- Deep knowledge of operational processes and documentation
- Proven skills in change management and program leadership
- Strong analytical and decision-making capabilities
- Excellent verbal and written communication skills
Drive industry-leading operational excellence and customer satisfaction through innovative onboarding strategies at Meridian One Cap in Toronto. #J-18808-Ljbffr
Manager, Operational Efficiency in Toronto employer: Meridian OneCap Credit Corp.
Join a dynamic financial services provider in Burnaby, where we prioritise employee growth and collaboration. Our hybrid work culture fosters innovation and efficiency, offering mentorship opportunities and a supportive environment for professional development. With competitive benefits and a commitment to work-life balance, we are dedicated to creating a rewarding workplace for our Sales Operations Specialists.
Contact Details:
Meridian OneCap Credit Corp. Recruitment Team
