At a Glance
- Tasks: Connect guests with Brand Specialists and provide top-notch customer service.
- Company: Join the prestigious Mercedes-Benz Country Hills team.
- Benefits: Full-time position with opportunities for growth in a luxury environment.
- Other info: Dynamic role with a focus on customer satisfaction and luxury service.
- Why this job: Be part of a luxury brand and enhance customer experiences.
- Qualifications: High school diploma, strong communication skills, and attention to detail.
The predicted salary is between 41850 - 51150 $ per year.
Represent Mercedes-Benz Country Hills through personalized luxury service, customer communication, appointment coordination, and detailed follow-up.
This is a full-time dealership position.
As a Business Development Representative, you will connect guests with Brand Specialists throughout their customer journey.
The work includes handling inquiries, sharing vehicle information, maintaining CRM records, and supporting deliveries.
You will help uphold Mercedes-Benz standards through professional communication and careful attention to detail.
Key Responsibilities
- Answer customer inquiries by phone, email, text, and online chat
- Schedule, confirm, and coordinate guest appointments
- Provide vehicle, product, service, and promotion information
- Document interactions, activities, and follow-up tasks in CRM
- Deliver vehicles and demonstrate features tailored to guest needs
Requirements
- High school diploma or equivalent
- Fluent written and verbal English
- Exceptional customer service and interpersonal skills
- Strong organization, accuracy, and attention to detail
- CRM and Microsoft Office experience
Bring customer-focused communication, CRM accuracy, and luxury service standards to the Mercedes-Benz Country Hills guest experience.
Luxury Automotive Business Development Representative in Calgary employer: Mercedes-Benz Country Hills
Mercedes-Benz Country Hills offers a dynamic work environment focused on luxury customer experiences, providing employees with opportunities for professional growth and advancement. The company emphasizes the development of its staff, promoting from within to ensure career progression. Employees benefit from a supportive culture that values exceptional service and attention to detail.
Contact Details:
Mercedes-Benz Country Hills Recruitment Team
