Support Memorial University technology across Grand Falls-Windsor and Gander using complex troubleshooting and strong Microsoft expertise. This is a two-year contractual position.
As a PC Consultant III, you will support students, staff, and faculty through the Office of the Chief Information Officer. The work covers classroom, laboratory, office, desktop, mobile, and network technologies. You will also manage service tickets, provide remote assistance, and document technical solutions.
Key Responsibilities:
- Provide onsite and remote IT support to university clients
- Troubleshoot classroom, laboratory, office, desktop, and mobile technologies
- Replace switches, cables, UPS units, and wireless access points
- Support voice and phone services with Network Communications
- Track tickets, answer calls, and document technical solutions
Requirements:
- Three to five years troubleshooting complex IT issues
- Four-year university degree in computer science
- Strong understanding of Microsoft operating systems and applications
- Strong collaboration, communication, assessment, and triage skills
- Ability to travel between Grand Falls-Windsor and Gander sites
Apply your Microsoft, network, and troubleshooting expertise as Memorial University's PC Consultant III across Newfoundland satellite sites.
IT Support Consultant Grand Falls-Windsor in St. John's employer: Memorial University, Newfoundland and Labrador
Memorial University of Newfoundland is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals in research administration. With a commitment to employee growth and development, the university offers numerous opportunities for advancement while ensuring a supportive environment that values diversity and equity. Located in St. John's, this institution not only provides competitive salaries but also encourages meaningful contributions to impactful research initiatives.
Contact Details:
Memorial University, Newfoundland and Labrador Recruitment Team
