Deliver customer-focused service at Harvey & Company Ltd. by coordinating repairs, managing work orders, and supporting equipment uptime across Newfoundland and Labrador.
The Parts & Service Advisor connects customers, technicians, and the parts team. You will schedule appointments, document repair requests, obtain authorizations, and communicate throughout each repair. The position also supports parts sales, maintenance recommendations, warranty documentation, and accurate invoicing.
Key Responsibilities:
- Welcome customers and document repair concerns accurately
- Schedule appointments and coordinate technician workflow
- Manage repair orders in the dealership management system
- Source parts using OEM electronic catalogues
- Communicate repair status, delays, and completed work
Requirements:
- High school diploma required
- Minimum two years of customer service experience
- Strong mechanical aptitude and communication abilities
- Effective sales, organization, and time management skills
- Dealer Management System experience preferred
Apply your customer service, repair coordination, and mechanical aptitude to help Harvey & Company customers maintain equipment uptime.
