Keep dental equipment operating properly for Medline Canada customers through troubleshooting, repairs, and responsive on-site service. Support installations and maintenance contracts.
As a Service Technician, you will maintain customer equipment by diagnosing issues, arranging required parts, and completing repairs. The position includes communicating recommendations to customers and sharing service information with Sales Representatives and Service Coordinators. You will also support new equipment installations and follow maintenance contracts.
Key Responsibilities:
- Respond promptly to customer service requests
- Diagnose, adjust, repair, and calibrate dental equipment
- Document equipment issues, repairs, and completed work orders
- Support installations and verify manufacturer specifications
- Sell maintenance contracts and provide follow-up support
Requirements:
- Ability to troubleshoot customer on-site dental equipment
- Ability to communicate repairs and recommendations clearly
- Ability to maintain vehicle tools, supplies, and parts
- Commitment to reporting incidents, injuries, and near misses
- Participation in ongoing educational programs
Apply your equipment troubleshooting, repair, calibration, and customer service skills as a Service Technician with Medline Canada.
Dental Equipment Service Technician in Ottawa employer: Medline
Medline Canada is an exceptional employer that prioritizes employee growth and collaboration within the healthcare sector. With a strong focus on maximizing sales performance and customer satisfaction, employees benefit from a supportive work culture that encourages innovation and teamwork. Located in a dynamic industry, Medline offers unique opportunities for professional development and the chance to make a meaningful impact in the hospital environment.
