Strategic Customer Success Manager in Toronto

Strategic Customer Success Manager in Toronto

Toronto Full-Time 72000 - 88000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage and grow B2B accounts while solving complex customer challenges.
  • Company: Marble, a forward-thinking company based in Toronto with remote options.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Supportive environment for cross-border collaboration and career advancement.
  • Why this job: Join a dynamic team and make a real impact in customer success.
  • Qualifications: Experience with PHIPA/PIPEDA/HIPAA data and strong communication skills.

The predicted salary is between 72000 - 88000 $ per year.

Marble, based in Toronto with remote options in Canada or Nevada, is seeking an account manager to own and grow a named B2B book.

You will renew, review, and escalate requests, coordinating with Operations and data teams as needed to keep requests moving.

Success requires hands-on problem solving, experience handling PHIPA/PIPEDA/HIPAA data, and clear communication with sophisticated customers.

Remote and cross-border work is supported.

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Strategic Customer Success Manager in Toronto employer: Medchart

Marble is an exceptional employer that champions innovation and collaboration in a hybrid work environment, making it an ideal place for the VP of Engineering to thrive. With a strong focus on AI-driven solutions and a commitment to employee growth, Marble offers unique opportunities for professional development while shaping the future of data security in the health and legal sectors. Join a dynamic team where your leadership will directly influence the strategic direction and success of cutting-edge products like Medchart and Settlit.

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Contact Details:

Medchart Recruitment Team

We think you need these skills to ace Strategic Customer Success Manager in Toronto

Account Management
B2B Sales
Problem-Solving Skills
PHIPA Knowledge
PIPEDA Knowledge
HIPAA Knowledge
Communication Skills