Support patients by telephone and email as Medcan's primarily remote Patient Care Coordinator, coordinating follow-up care with Physicians and Nurses.
This current vacancy focuses on patient communications without face-to-face contact. The coordinator manages assigned phone queues, responds to messages, and supports exceptional service delivery. Strong organization, attention to detail, prioritization, and multidisciplinary experience are important for this work.
Key Responsibilities:
- Answer patient calls from assigned phone queues
- Respond to communications through email and telephone
- Coordinate follow-up care after appointments
- Coordinate service delivery with other staff
- Mail documents to patients and healthcare providers
Requirements:
- Exceptional client service skills
- Strong organization and attention to detail
- Ability to prioritize in changing environments
- Medical Office Administration diploma is a plus
- Knowledge of medical terminology
Use patient communication, prioritization, and care coordination strengths to support Medcan clients through telephone and email.
Remote Patient Care Coordinator in Toronto employer: Medcan
Medcan is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for an Associate Machine Learning Engineer to thrive. With a strong focus on employee growth, you will have access to mentorship from senior technical leaders and opportunities to work on impactful ML and AI projects that enhance operational efficiency. Located in a vibrant area, Medcan offers a dynamic environment where your contributions are valued and rewarded.
