Enhance your career as a Bilingual Customer Service Representative at Medavie. Use your language skills to support members across Canada in a permanent, full-time role.
At Medavie, we are seeking a dedicated Bilingual Customer Service Representative to provide top-tier support to our members. This position requires proficiency in both English and French, as well as a strong problem-solving attitude. You will work remotely or in a hybrid model, enjoy extensive training, and contribute to a culture that prioritizes employee well-being and growth.
Key Responsibilities:
- Offer outstanding service to members in both English and French
- Problem-solve efficiently in a team-oriented environment
- Navigate multiple applications to assist callers
- Participate in extensive training and development programs
- Support operational requirements during evening shifts
Requirements:
- Fluently bilingual in English and French
- High school diploma; post-secondary preferred
- 2+ years of contact center experience
- Strong communication and attention to detail
- Ability to work independently in a remote setup
Utilize your bilingual skills and customer service expertise to thrive at Medavie and make a meaningful impact.
Bilingual Customer Service Role at Medavie in Ottawa employer: Medavie
Medavie Regional Operations is an exceptional employer, offering a dynamic work environment in beautiful Nova Scotia where you can make a meaningful impact on community health. With a strong focus on employee development, we provide comprehensive training and growth opportunities, fostering a culture of collaboration and innovation among our dedicated team. Join us to lead the way in delivering high-quality patient care while enjoying the unique advantages of working in a supportive and engaged community.
