Lead disability claims operations at Medavie, applying strategic leadership and evidence-based practices across short-term and long-term disability programs. This permanent role focuses on outcomes.
Reporting to the AVP, Disability Management Operations, the Manager, Life & Disability Management oversees operational performance, quality, and outcomes. You will guide STD and LTD claims programs, including specialized mental health and complex disability pathways. The position combines business acumen, change leadership, and customer-focused execution.
Key Responsibilities:
- Oversee STD and LTD claims programs and processes
- Balance quality, cost, duration, and risk
- Monitor performance and ensure timely decisions
- Lead evidence-based mental health management practices
- Drive improvements in recovery and return-to-work outcomes
Requirements:
- Bachelor's degree or relevant work experience combination
- At least 10 years in group insurance
- At least five years of progressive leadership experience
- Expertise in disability management and mental health claims
- Strong strategic, communication, coaching, and execution capabilities
Bring disability claims expertise, operational discipline, and people leadership to Medavie's recovery and sustainable return-to-work strategy.
Disability Management Operations Manager in Montréal employer: Medavie
Medavie Regional Operations is an exceptional employer, offering a dynamic work environment in beautiful Nova Scotia where you can make a meaningful impact on community health. With a strong focus on employee development, we provide comprehensive training and growth opportunities, fostering a culture of collaboration and innovation among our dedicated team. Join us to lead the way in delivering high-quality patient care while enjoying the unique advantages of working in a supportive and engaged community.
