At a Glance
- Tasks: Provide technical support for Yardi Voyager and troubleshoot issues across various portfolios.
- Company: Join Medallion, a leader in property management solutions.
- Benefits: Gain valuable experience and enhance your skills in a supportive environment.
- Other info: Collaborate with diverse teams and enjoy opportunities for professional growth.
- Why this job: Make an impact by helping users navigate Yardi and improve system functionality.
- Qualifications: 2+ years of experience with Yardi Voyager and strong problem-solving skills.
The predicted salary is between 67392 - 82368 $ per year.
Medallion is seeking a Contract Yardi Support Specialist to provide technical application support in Toronto, ON.
This role involves troubleshooting Yardi Voyager, handling Tier-1 tickets, and ensuring data integrity across various portfolios.
In this position, you'll report to the Manager of Enterprise Solutions and work closely with other teams, including property management and central accounting.
With at least 2 years of experience with Yardi Voyager 7s, your expertise will help ensure a smooth migration to Yardi Voyager 8.
You'll be integral in developing quick-reference documentation and training new users.
Key Responsibilities
- Manage incoming support tickets through Freshdesk
- Maintain user accounts and permissions in Yardi
- Investigate accounting discrepancies and resolve issues
- Provide portfolio-specific troubleshooting for residential, commercial, and construction
- Participate in documentation and training efforts
Requirements
- 2+ years of technical experience with Yardi Voyager 7s
- Strong foundation in property management accounting principles
- Familiarity with customer support ticketing systems
- Experience in multi-asset property operations
- Excellent communication and problem-solving skills
Leverage your Yardi expertise to support application users and enhance system functionality at Medallion.
Contract Yardi Support Specialist – Toronto employer: Medallion Corporation
At Medallion, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel in their roles. As a Regional Manager in London, you will benefit from comprehensive training programs, opportunities for professional growth, and a supportive team culture that values collaboration and innovation. Our commitment to employee well-being is reflected in our competitive compensation packages and a strong focus on work-life balance, making Medallion an exceptional place to build your career in property management.
