About the Position
The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.
Key Responsibilities
Building Maintenance & Operations
- Perform routine inspection and maintenance of building systems including HVAC, plumbing, electrical, and mechanical equipment
- Troubleshoot and resolve minor to moderate maintenance issues efficiently
- Conduct preventative maintenance to ensure systems operate safely and effectively
- Maintain building common areas, mechanical rooms, hallways, and exterior grounds
Suite Maintenance & Turnovers
- Respond promptly to in-suite maintenance requests (e.g., plumbing, electrical, appliances, repairs)
- Coordinate and complete suite turnovers, including repairs, and preparation for new tenants
- Ensure units meet company standards and are move-in ready
Emergency Response
- Respond to after-hours and weekend emergency calls on a rotational basis
- Act quickly and effectively in emergency situations (e.g., leaks, power outages, fire alarms, flooding)
- Follow proper safety and escalation procedures
Groundskeeping & Seasonal Duties
- Perform garbage removal and maintain waste management areas
- Handle snow removal, salting, and general seasonal upkeep of the property
- Maintain exterior cleanliness, including walkways, parking areas, and landscaping support
Resident Relations & Customer Service
- Address tenant concerns and complaints in a professional, respectful manner
- Provide excellent customer service and maintain positive tenant relationships
- Communicate effectively with Superintendent and Property Manager regarding issues or escalations
- Assist with contractor supervision as needed
- Ensure compliance with workplace safety standards and company policies
Administrative & Reporting Support
- Keep accurate records of maintenance work, inspections, and incidents
- Report major repairs or system concerns to the Property Manager
- Assist with inventory tracking for tools and supplies
Qualifications & Skills
- Previous experience as an Assistant Superintendent or in residential building maintenance
- Strong working knowledge of electrical, plumbing, HVAC, and general building systems
- Ability to troubleshoot mechanical issues independently
- Experience handling emergency situations calmly and effectivelyStrong communication and interpersonal skills
- Customer-service oriented with a professional demeanor
- Physically capable of performing maintenance tasks (lifting, standing, climbing stairs)
- Availability for on-call rotation, including evenings and weekends
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Building Assistant Superintendent in Toronto employer: Medallion Corporation
At Medallion, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to excel in their roles. As a Regional Manager in London, you will benefit from comprehensive training programs, opportunities for professional growth, and a supportive team culture that values collaboration and innovation. Our commitment to employee well-being is reflected in our competitive compensation packages and a strong focus on work-life balance, making Medallion an exceptional place to build your career in property management.
