Medallia is seeking a Portfolio Lead to oversee a dedicated customer portfolio within the Engagement Track of the Customer Services Organization. You’ll act as the CEO of your book, owning people, performance, portfolio financials, outcomes, and health, while scaling a 7–10 person Engagement Manager team. You’ll partner with Sales leadership to ensure retention, drive renewals and expansion, and align cross-functional teams across Product, Sales and Support to remove blockers and achieve
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Portfolio Lead, SaaS Client Success — CEO of Your Book in Toronto employer: Medallia
Medallia is an exceptional employer that fosters a culture of collaboration and innovation, empowering employees to create extraordinary experiences for clients. With a strong commitment to diversity and inclusion, Medallia offers competitive compensation, comprehensive benefits, and ample opportunities for professional growth in the vibrant tech hub of Canada. Join us to be part of a team that values your contributions and supports your career journey in Experience Management.
