Sales Operations and Analytics Lead in Toronto

Mecka AI is building the data infrastructure layer for robotics and embodied AI. We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and embodied AI systems. We work closely with frontier robotics teams to bridge real-world data, simulation, learning-based systems, and deployed hardware.

Our global data capture supply originates directly from specialized sales, business development, and field partner management teams across active regional markets who identify, recruit, onboard, and retain high-value commercial enterprise partners, merchants, and field venue site partners. As the Sales Operations and Analytics Lead, you will architect, build, and scale the operational engine powering these front-line commercial teams worldwide.

Your scope will cover the complete revenue and acquisition stack:

• Designing and deploying comprehensive performance analytics dashboards.
• Establishing target allocation models and variable commission/incentive structures.
• Leading bottom-up market sizing and target account list generation.
• Optimizing cross-market resource allocation.
• Maintaining CRM health and data hygiene.
• Publishing the definitive weekly executive business review consumed by senior executive leadership.

What You Will Be Doing

• Reporting: Architect and maintain end-to-end sales analytics infrastructure, automating weekly performance dashboards for every global market, territory, and individual manager to track funnel efficiency, velocity, and conversion.
• Targets and incentives: Design, model, and administer regional quota systems, target allocation methodologies, and variable incentive compensation plans, partnering closely with finance and HR to calculate accurate monthly and quarterly commission payouts.
• Account planning: Perform structured Total Addressable Market sizing, segment prioritization, and lead scoring models by country and tier, delivering pre-vetted target account lists to field acquisition teams.
• System of record: Serve as the primary system administrator and owner for the merchant and partner CRM, enforcing strict pipeline stage definitions, data enrichment standards, and workflow automation rules.
• Business review: Manage operational resource allocation across active expansion markets and author the core executive Weekly Business Review packet detailing performance trends, operational bottlenecks, and strategic recommendations.

What You Bring:

• Experience: 5 to 8+ years of experience in sales operations, revenue operations, strategy & planning, management consulting, or commercial analytics within high-growth marketplace, SaaS, or field sales organizations.
• Technical skills: Advanced SQL skills for data extraction and transformation, expert financial/data modeling in spreadsheets, and hands-on experience constructing executive-facing dashboards (e.g., Tableau, Looker, PowerBI).
• Incentive design: Proven experience modeling, implementing, and managing variable compensation, commission, and quota systems, with a thorough understanding of behavioral incentives and financial risk management.

Even Better If You Have:

• Industry: Background in supply-side acquisition, merchant growth, or partner management at a major multi-sided marketplace, hyper-local logistics provider, or delivery tech platform.

Inclusive Hiring at Mecka

We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Mecka is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Mecka is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation.

Use of Artificial Intelligence in Recruitment

Mecka uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking and recordings, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Mecka team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Mecka regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices.