At a Glance
- Tasks: Lead a bilingual team to provide top-notch IT support and ensure customer satisfaction.
- Company: Join MDA Space, a leader in the tech industry with a focus on service excellence.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Other info: Opportunity for occasional travel and dynamic teamwork across multiple locations.
- Why this job: Make a real difference by enhancing IT services and leading a passionate team.
- Qualifications: Experience in IT support and strong leadership skills are essential.
The predicted salary is between 63000 - 77000 $ per year.
MDA Space is seeking a Service-oriented Team Lead - Help Desk to guide Tier 1 operations across Richmond, Brampton, and Sainte‑Anne‑de‑Bellevue.
You will lead, coach, and align a bilingual team to deliver timely, professional IT support.
Reporting to IT Operations leadership, you will drive service quality, incident resolution, and customer satisfaction while maintaining ITIL‑aligned practices and strong stakeholder communication.
Occasional travel is required.
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IT Help Desk Team Lead in Brampton employer: MDA Space
MDA Space is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal workplace for those passionate about the space industry. With a commitment to employee growth, MDA Space offers comprehensive benefits, including competitive health care plans and retirement savings options, while promoting diversity and inclusion within its global workforce. Located in a dynamic environment, employees have the opportunity to engage in meaningful work that pushes the boundaries of technology and exploration.
