Bilingual Remote Customer Service Rep – Remote in Ottawa

Bilingual Remote Customer Service Rep – Remote in Ottawa

Ottawa Full-Time 63000 - 77000 $ / year (est.) Remote
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At a Glance

  • Tasks: Be the friendly voice for customers, answering inquiries and driving sales growth.
  • Company: Join MDC, a leader in tactical gear with a supportive team culture.
  • Benefits: Enjoy remote work flexibility and opportunities for career advancement.
  • Other info: Occasional travel to tradeshows for networking and learning.
  • Why this job: Make a difference by enhancing customer experiences and building lasting relationships.
  • Qualifications: Bilingual skills and a passion for customer service are essential.

The predicted salary is between 63000 - 77000 $ per year.

MDC (M.

Charlton) is expanding its Sales team by hiring a Remote Bilingual Customer Service Representative.

This role acts as the first line of contact for inbound customer needs, providing accurate information in a timely manner to accelerate the customer experience.

The candidate will also support outbound engagement by following up on quotes, leads and existing accounts to drive sales growth and strengthen customer relationships.

Travel to tradeshows may occasionally be required.

Bilingual Remote Customer Service Rep – Remote in Ottawa employer: MD Charlton Co

M.D. Charlton is an exceptional employer that prioritizes employee growth and development, offering a supportive remote work environment where team collaboration thrives. With a strong commitment to customer service excellence, employees enjoy the opportunity to engage with diverse clients while benefiting from ongoing training and resources in the tactical equipment industry. Join us to be part of a dedicated team that values your contributions and fosters a culture of innovation and teamwork.

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Contact Details:

MD Charlton Co Recruitment Team

We think you need these skills to ace Bilingual Remote Customer Service Rep – Remote in Ottawa

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Team Collaboration
Sales Skills
Self-Motivation