At a Glance
- Tasks: Manage client accounts and drive engagement through strategic conversations and networking.
- Company: Join a dynamic team at McLean & Company, part of Info-Tech Research Group.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to your success.
- Why this job: Make a real impact by aligning with HR leaders and driving innovative solutions.
- Qualifications: Post-secondary education and experience in B2B sales or account management.
The predicted salary is between 54000 - 66000 $ per year.
Position Summary
The Inside Account Executive - HR Division is a hybrid Account Management/Account Executive role focused on ensuring our clients are serviced and renew year-over-year while also leveraging personal and professional networks, working marketing leads, cold calls, referrals and contact moves to new organizations.
The successful candidate will ensure there is strategic alignment with HR Executives and the Mc Lean & Company resource pool, including software, analytics, advisory, and research.
- Major Responsibilities
- Proactively manage accounts by conducting regular service calls with clients to ensure alignment and drive usage of the Mc Lean membership.
- Work marketing leads and conduct warm / cold calls into your territory to book onsite sales presentations with prospective clients.
- Support cross-functional communication and collaborate with our Research and Product Teams.
- Grow revenue by actively identifying referrals through personal, professional and client networks as well as pursue sales opportunities with former clients when they move to a new company.
- Identify client needs that align with our Workshop, Executive Services, Consulting, and Training offerings.
- Solicit feedback and testimonials from current accounts.
- Record client details and account notes in CRM system. Follow internal reporting processes.
Education and Experience
- Post-secondary education – minimum College Diploma
- 2 years B2B sales + University Degree or
- 5 years B2B sales + College Diploma
Skills
- Account Management: Engaging and managing ongoing needs of clients. Engaging clients in meaningful conversations often focused on strategy, alignment, and operational excellence.
- Opportunity
Identification: Need to be actively identifying opportunities within accounts and grow account base through opportunities related to/connected with current accounts.
Follow up with former clients when they move to a different company; referrals; getting involved in networks (growing personal/professional network).
- Organizational
Skills: Keeping track of clients that move companies; record keeping (proposals); managing multiple calls in a day.
Effective management of process, documentation and scheduling.
- Business Acumen: General understanding of business and business language.
- Active Listening: Ability to understand client needs.
Mc Lean & Company is a division of Info-Tech Research Group.
Info-Tech Research Group is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability and Veteran status and are pleased to consider all qualified applicants.
To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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Account Manager/Executive in Toronto employer: McLean & Company
At McLean & Company, we pride ourselves on being a leading advisory firm that champions growth, collaboration, and community. As a Director in our HR Advisory Services team, you'll thrive in a dynamic environment where your expertise in learning and development will directly impact over 30,000 members. We offer a supportive culture that celebrates success and provides ample opportunities for professional development, making it an ideal place for passionate HR professionals looking to make a meaningful difference.
