At a Glance
- Tasks: Lead engineering innovations and develop CCaaS platforms at McKesson.
- Company: Join McKesson, a leader in healthcare technology and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on AI practices and multi-platform environments.
- Why this job: Shape the future of engineering excellence and make a real impact.
- Qualifications: 13+ years in CCaaS tech with strong leadership and coaching skills.
The predicted salary is between 135000 - 165000 $ per year.
Lead engineering innovations at Mc Kesson as the Sr.
Director of Engineering Management.
Focus on developing CCaa S platforms while ensuring the growth and success of your engineering team.
In this pivotal role, you will oversee the Engineering team dedicated to Mc Kesson's CCaa S platform capabilities and workforce optimization integrations.
You will manage engineers across multiple platforms, including Five9 and Genesys, ensuring a seamless platform lifecycle from development to operational support.
Your expertise will be key in driving performance, talent development, and engineering maturity within a complex multi-platform portfolio.
Key
Responsibilities
- Build and lead the CCaa S engineering team
- Implement standards for omnichannel and IVR development
- Manage platform lifecycle transitions effectively
- Oversee capacity planning and resource allocation
- Champion AI practices among engineering teams
Requirements
- 13+ years of professional experience
- Proven leadership in CCaa S technology
- Experience in multi-platform engineering environments
- Strong talent development and coaching skills
- Agile/Dev Ops experience in engineering practices
Your leadership will shape the future of engineering excellence at Mc Kesson. #J-18808-Ljbffr
Director of Engineering in Mississauga employer: McKesson
McKesson is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where innovation thrives. As a leader in the healthcare sector, we provide our team with meaningful opportunities to impact data governance while ensuring compliance and quality. Located in a collaborative environment, employees benefit from comprehensive support and resources to excel in their roles and contribute to our mission of improving health outcomes.
